The instant gratification of social media has really changed the expectations of customers in terms of customer service satisfaction. People are using social media to communicate with businesses, and while this might sound great and exactly what businesses want, most businesses aren't ready to handle it. Learn more about how social media is having an effect on customer service, and ways to improve your customer service experience to handle these newly realized expectations.
Visualistan: Social Media And Customer Service [Infographic]
Posted by SaadAhmadkhan under Social MediaFrom http://quickinfoplanet.blogspot.com 3821 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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3820 days ago