BizSugar.com › Startups › 10 Keys For Responding To A Reputation Crisis Online

In my role as an advisor to small businesses, I still find that many of you still claim to have a negligible online presence, and don’t feel it necessary to monitor your reputation there. I have to point out that the rest of the world looks for you online before visiting your business, finds talk about you on Yelp and social media sites, and what they see can make or break your business.