BizSugar.com › Startups › 5 Priorities For Customer Personalization Through AI

The age of artificial intelligence (AI) is here. You can make it a positive part of your business and customer interaction strategy, or just let your competitors lead and jeopardize your future. Based on my own experience with the technology, I recommend to my consulting clients that AI is ideal for use in optimizing the total customer experience, if used in a transparent and ethical way.