BizSugar.com › Startups › 7 Key Strategies To Ensure Long-Term Customer Growth

In my experience working with entrepreneurs, once they feel they have a winning formula for their business, they are often hesitant to change or update it. They forget that adapting their company and themselves as their customers evolve is the key to long-term survival. Think of Blockbuster and Toys ‘R’ Us, both of whom missed customer changes and the move to online.