An interview with Sarah Hatter, founder of CoSupport, formerly of 37signals, about how she teaches the art of customer support and how she's changing the customer support model.
Teaching The Art Of Customer Support – with Sarah Hatter
Posted by
timjahn under Startups
From http://www.beyondthepedway.com 4788 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
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Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
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