The secret to providing outstanding customer service

Posted by TheBetterLeader under Startups
From http://bigredtomatocompany.co.uk 4913 days ago

Be consistent: Learn the secret to providing award winning and life saving service.
20 weeks ago we began a journey. Over the last 20 weeks we have focused on one idea that you can apply to build yourself a better business. These short, actionable posts show you the steps you need to take to take your business to the next level.

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Comments

Written by businessavante
4913 days ago

Interesting Matthew.

Having worked in hotels, I can't imagine them not having a check-list for the rooms. Each box should be checked by the housekeeper as they go, then double-checked by the head housekeeper or manager for each floor before they clock out. They also note damage, etc.

Duncan

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