Be consistent: Learn the secret to providing award winning and life saving service.
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The secret to providing outstanding customer service
Posted by
TheBetterLeader under Startups
From http://bigredtomatocompany.co.uk 4725 days ago
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4725 days ago
Having worked in hotels, I can't imagine them not having a check-list for the rooms. Each box should be checked by the housekeeper as they go, then double-checked by the head housekeeper or manager for each floor before they clock out. They also note damage, etc.
Duncan