BizSugar.com › Startups › The Value of Business Process Outsourcing for Small Business

Jenny has outsourced her payroll operations to a payroll company but has no intention of outsourcing any of her customer service tasks even though they can be done cheaper by call center workers in the Philippines. On the other hand Jack outsources his technical division but wouldn’t ever consider outsourcing labor because he doesn’t believe he could get the expertise of his current workers elsewhere. So how do you know if business process outsourcing is right for your small business?