Using Social Media For Customer Service [Infographic] : StuartJDavidson.com

Posted by StuartJDavidson under Startups
From http://stuartjdavidson.com 3288 days ago
Made Hot by: PMVirtual on February 12, 2014 5:47 am

Learn how to use social media for delivering effective customer service. A useful infographic and an example of how NOT to use Twitter for customer service!

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Comments

Written by lyceum
3283 days ago

Thanks Stuart. Do you have examples of companies in the service and event industry that are good at customer service via social media?

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Written by StuartJDavidson
3282 days ago

Not off the top of my head, but I'm sure Google will pull up some good case studies and research

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Written by lyceum
3284 days ago

Stuart: Your post is giving me plenty of arguments for a new venture I will start together with a friend.

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Written by StuartJDavidson
3283 days ago

I hope it improves the customer service via social media from some companies. There is currently a huge skills/training gap and shortage. All the best and let me know how you get on!

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