BizSugar.com › Strategy › How to Protect Your Business Reputation

Not so long ago, companies could shape public perception of their services and products. In the age of social media and online forums, that is no longer the case. Businesses are losing the complete control they once had.

Nowadays, anyone can post negative comments online, even anonymously. Fortunately, there are steps businesses can take to manage and protect their reputation proactively.

Here are effective ways to protect a brand’s reputation.