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Want your staff to improve their customer service skills and deliver excellent service? Then give them a pat on the back for their efforts.

All small business owners dream of having stellar customer service marks, increasing profits and customer retention, and developing sustainable customer lo Read More

We decided to do a special post for all our Australian fellow bloggers , design artists and possibly individuals who run a beautiful website.This will probably serve as a design inspiration for all fellow Aussie bloggers.Don’t forget to leave a comment here if you think that some other designs coul Read More

I was thinking, the Holidays are a great time to reflect upon what is really important in life. It is easy, as business people, to get like Mr. Potter in, “It’s a Wonderful Life,” and think only about money. However, there are things that are more important than money. See if you agree with me. Read More

By Rieva Lesonsky It’s Thanksgiving Day and traditionally time for giving thanks. As busy as small business owners are, I hope you have time to stop and think about what you’re thankful for this year. Read More

Interview with Rob La Gesse, Chief Disruption Officer at Rackspace, on why he hired Robert Scoble, what online strategies Rackspace has used to gain influence, trust, and sales, and more. Read More

To get more information on best business practices, starting a small business, business planning, sales and marketing strategy, marketing strategy and much more only at FinestBusinessPractices.com
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In any organization, it's necessary to be able to share files easily. If you have a tech-savvy team, FTP may be an option, but if even one member of your team isn't comfortable using it, you may need to look for something easier to pick up. Read More

There is a lot of trial and error in blogging — it’s the way that most of us learn what works and what doesn’t. The only chance we get to speed up the learning curve is when we can sit down with bloggers who are further ahead of us in some way. Read More

Managing a team of telecommuters is not always a simple matter. When you're working with a team that you never see in person, you likely will have to change your management style. Read More