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A review of the sales benchmarking book "Making the Number" Read More

Strategic set back for Japan Tobacco, which is still 50% Government owned Read More

AUP- acceptable usage policy is a set of rules applied by website owner which restrict the ways in which network or site may be used. Usually an AUP applies when the organization has global rules for operation of IT equipment by employees, students, etc. Read More

New report from Forrester highlights predictions of the innovation management landscape for 2009. Read More

Every small business, product, service or brand goes through the process of building and maintaining trust with customers, a target audience or wider stakeholder group. Essentially, an organization's behavior in a number of different areas acts as a “trust filter” - positive actions let trust flow through while negative actions block trust. Read More

Have you heard the one about the doctor, the civil engineer and the consultant? Read More

Changing organizational behavior is accomplished by changing one individual at a time. Read More

Don't be dragged down by bad news. Millions of individuals and businesses will do well even during difficult times. Read More

A story told in the mid 90's about management decisions. Does this story have validity today? Read More