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The military places an enormous emphasis on “counseling” -- 1:1 meetings between leaders and subordinates that define the tasks, conditions and standards. The same leadership principles are easily transferable to management in the civilian world. To that end, here are 10 tips for 1:1 meetings. Read More

Is there a difference between influence and popularity in social media? One pundit doesn't think so because tools to measure so-called social influence have trouble telling the difference. Further, he believes we shouldn't even ask the question. But you should -- and marketing depends on it! Read More

50 short and sweet small business marketing tips from the Diva Toolbox. Two of my favorite tips include:

18. Being better at something is not as good as being different. When you’re different, people will notice.

19. Use customer’s names on your website. People will always promote thems Read More

Business cards can be a powerful tool for bringing in new customers, but having a great card printed is only the start. How to get your business card noticed? Read More

This is not a how to post about different methods of making money online. However, if you are thinking of different ways of making extra money and you’ve thought about venturing online to try and earn some money, this post is a good place to start. Read More

Providing a rich customer experience is imperative in today’s online world. One way to keep customers and prospects happy is to give them a satisfying experience when they seek help.

Two of the top solutions that automate customer-support help-desk operations are Zendesk and Kayako Fusion, both Read More

Introducing SylvianeNuccio.com the new design of the persuasive writing blog helping internet marketers to writing online the persuasive way. Read More

Due diligence should always be a two-way street. A while back, I published an article on “Startup Due Diligence Is Not a Mysterious Black Art,” describing what investors do to validate your startup before they invest. Here is the inverse, sometimes called reverse due diligence, describing what you Read More

Freelance workers have to choose whether to write in the first or third person when promoting their business. Pro bizwriter Suzan St Maur shares her tips on how to do this well and maximize that word power... Read More