M4bmarketing commented on the following stories on BizSugar
Are The majority Of Your Customers New Or Repeat? | M4B Marketing
"Hi Heather, You are right about it depends on the type of product or service. Your point about related products is a good one to gain repeat business. The problem some businesses face is when they only offer one offs which means they are always looking for new customers which is expensive and time consuming. Susan "Subscribe
Substitution Makes A Difference For Your Customers | M4B Marketing
"This is another good example of substitution. Thanks for adding it. Susan"