Nialldevitt commented on the following stories on BizSugar
Saying NO To Your Customers
"Hi Connor, Not all customers are equal and for sure, the customer is not always right. That said, I had a recent example with a telco who consistently refused to deal with an issue I had with them over the phone, but as soon as I mentioned it on Facebook, my problem was resolved in 48 hrs. "Prepare Your Business for Social Media Crisis
"Great advice from Melissa! For many companies, the problem remains that they fear social media and then foolishly attempt to ignore it rather than prepare as outlined in this post. Your Response Strategy is critical to ensure that people respond in a calm planned manner, rather than in a reactive way. If you study most social media horror stories, It's clear that there was no plan in place. "Subscribe
- News
- Blog
- Press Center
- Newsletter
Buttons and Widgets
- Legal
-
Privacy | Terms of Use
© 2007-2024 BizSugar.com.
Beware The Promoted Tweet:: Hashtags Gone Wrong!
"This is great post and a wonderful reminder to the rest of us to give hashtags some thought before we jump on Bandwagon. It amazes me how the big brands constantly seems to make foolish mistake with social media, but hey, it's entertaining if nothing else."