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Voice over Internet Protocol is becoming increasingly popular for small businesses as they try to compete with larger companies in an increasingly global market. VoIP systems, though, offer far more than cost savings and an abundance of features.

Here’s a look at 10 reasons why you should consid Read More

One thing that you can count on in the realm of telecommunications is that technology is ever-changing. And that couldn’t be truer when it comes to the predictions for the latest telecom trends for 2012.

So what does the year have in store for the telecom industry? Read More

It’s out with IPv4 and in with IPv6. At least that is what all the experts are saying.

The depletion of IPv4 was proclaimed a year ago, and now nearly on the anniversary of this announcement, we think this is the perfect time to revisit this issue and see if IPv4 predictions have changed.

As Read More

The bottom line? 85% of customers are willing to pay more than the average price for a product for a pleasant customer experience.

So where do you begin?

Here are three basic communication channels to consider to improve customer communication and to provide your customers with a memorable ex Read More

Working at home sounds like a dream, doesn’t it? But make no mistake that telecommuting from home or running your own home business requires even more discipline, determination, and perseverance than sitting in your cubicle day after day.

You have to be a self-starter, a person who is willing to Read More

Planning a budget for your business, no matter how large or how small, is no small process. You may find yourself at a loss asking the same questions again and again: Where should I splurge, and where should I save?

These questions are common for business owners who are creating a budget to allo Read More

Slimmer bodies, faster Internet connections, and better network coverage makes use of the latest smartphones and mobile devices all the more appealing to the public—and to hackers.

In 2011, smartphone users were introduced to mind-blowing features like Siri. However, they were also introduced to Read More

As 2012 comes to a close, companies are celebrating a year of hard work with lavish booze and food-filled holiday parties. Yet, many employees struggle with finding that balance between their unbridled party-goer self and their professional, sophisticated self. So how do you decide which alter ego Read More

If there’s still a typewriter in your office, it’s probably time to consider upgrading your business equipment. The fact that you’re reading this article online is a good sign! But frequently, many companies – and even entire industries – can stay tied to older equipment and software.

Sound fami Read More

It’s hard to miss the huge impact social media has had on our lives. People connect with their friends on Facebook, share their thoughts on Twitter and reach out to professionals on LinkedIn. And let’s not forget YouTube, where 75% of the internet populations watch online videos.

As individuals, Read More