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If you are already using a CRM software or are evaluating different CRM solutions, you might be wondering one of two things:

Why has the integration with LinkedIn disappeared from my CRM application?

Why don’t the CRM solutions I am considering offer integration with LinkedIn (with only two e Read More

Customers expect to find support any place, any time and over any channel. Kayako makes this easy, with tools to stay on top of customer conversations and making customer satisfaction a competitive advantage. Kayako equips teams with the tools they need to deliver a better, more personal service to Read More

Do you develop web applications, SaaS products or mobile apps that are used by many businesses to run their daily operations? Then you need application performance management solutions to be made constantly aware of their performance, availability and the service level they offer to your clients.
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Deputy automates the process of tracking time and attendance and scheduling employees for businesses of all sizes. The cloud-based time and attendance software is designed to facilitate communication between business owners, managers, and employees, helping busy professionals stay in touch even whi Read More

For big customers handling big projects, proper planning and forecasting are incredibly important. Promys PSA offers cloud-based professional services automation software with built-in quoting tools. The solution can be utilized by organizations to meet CRM, quoting, billing, purchasing, project ma Read More

PPM and APM are more than just acronyms for businesses that rely on project portfolio management and application portfolio management systems on a daily basis. For these organizations, PPM and APM are the foundation of structured and strategic business processes. Innotas is a seamless project portf Read More

Mid-market organizations are continually looking for ways to increase operational speed and efficiency, and FinancialForce ERP is a cloud-based tool that can get them there. Built natively on the Salesforce platform, FinancialForce ERP provides enterprise resource planning tools that organizations Read More

f there’s one department that gets labeled as complicated, it’s usually IT. Information technology departments deal with complex systems and detail-oriented tasks that other groups within large organizations don’t typically handle. Now, an online ITIL service desk is trying to change that perceptio Read More

As technology advances and mobile devices become more and more prominent in the workplace, Mobile Device Management has become a major consideration for businesses of all sizes.

With an increased demand for MDM solutions has come an influx of cloud-based SaaS applications, implementing an over-t Read More

As small businesses begin to grow in revenue they are often faced with issues such as tackling larger work loads, managing expanding customer databases, keeping new hires up-to-date on customer information and tracking vital sales and marketing processes.

While Excel spreadsheets and even paper- Read More