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Grab Your PMBOK Checklist Here
Sounds like time for a good checklist. The Project Management Institute offers one in the form of its PMBOK – “Project Management Body of Knowledge.” In its simplest form, this lays out 5 different phases or processes, and 10 different areas of knowledge. The 5 phase Read More
Deciding how to put your accounting in the cloud? We set Xero up as an alternative to Quickbooks and see how the accounting software compare. Read More

Creating an Effective Help Desk Knowledge Base

Creating an Effective Help Desk Knowledge Base - http://www.getapp.com Avatar Posted by GetApp under Customer Service
From http://www.getapp.com 3585 days ago
Made Hot by: robinandy58 on July 12, 2014 11:01 pm
Let your customers help themselves. Create a knowledge base and take the pressure off your customer service resources. The best thing about creating a truly useful knowledge base? It’s cheap, easy and, if done correctly, can actually save you money. What are you waiting for? Read More
The reasons and ROI are endless: Here's the quickest set of reasons YOUR business needs a SaaS business software today! Read More
No matter what type of business you’re in, implementing an Enterprise Resource Planning (ERP) solution is a critical project that must be taken seriously. From concerns about cost and demonstrating ROI, to practical considerations about who will manage the process at your company, ERP implementatio Read More
The questions you need to ask when deciding to buy a business software are the same as they were in 2002. We take you through the process. Read More
Is your small business using big data where it counts? Read More
Check out the 7 best applicant tracking apps compared head to head Read More
Forging relationships with clients is extremely important as anyone could tell you, but perhaps more important is knowing what they mean. RelateIQ makes this happen - find out how. Read More
Math-phobic luddites like me need tech, data and analytics too. SiSense looks to disrupt the business intelligence world by creating ways to integrate and interpret data with little help from the IT department. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!