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With the rising interest in machine learning and artificial intelligence, live chat software companies are asking—how can we use this tech to drop the cost for our customers? It’s an exciting time of experimentation, trial & error, and data crunching. Will the bot stay in the background or will it Read More

Development is only one step in the process of producing a functional, successful app. If you've finished developing your mobile app and aren't sure where to turn next, here are three steps you can take to bring it to the next level. Read More

Development is only one step in the process of producing a functional, successful app. If you've finished developing your mobile app and aren't sure where to turn next, here are three steps you can take to bring it to the next level. Read More

More and more companies are turning to freelance writers for help with projects ranging from special reports to creating marketing content. You can start finding the ideal freelance writer by following these guidelines. Read More

Eighteen months after quitting her 9-to-5 job, Andreea-Lucia Mihalache is a Top Rated copywriter on Upwork. She’s learned a lot about running a business—and submitting winning proposals. Here are her top tips. Read More

Many people know a sales representative’s pay depends on their skills, experience, and industry norms. Read More

Are you looking to hire a copy editor? Some copywriters focus on specific industries such as nonprofits and technology. Others specialize in project types such as product packaging and web copy. These are some guidelines to help you find the perfect copywriter for your project. Read More

More than a decade ago, there were only two ways to contact a company – by phone or by fax. Today, you can take your pick; phone, email, live chat, SMS and social media. The list appears endless.This article highlights the benefits of consistent service quality and explains the best practices for t Read More

A reliable independent contractor compliance program can help you meet regulatory requirements for the contingent workforce. Here's what your program should include. Read More

In this article, we’ll take a brief look at the changing world of streaming video, how FEP advertising placement works, and how it can work for your business. Read More