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“Loyalty” is a hot business buzzword right now. If you want to get and keep loyal customers as we move into 2011, you need to know the top trends in loyalty marketing. Loyalty 360—The Loyalty Marketer’s Association recently released its top loyalty marketing trends for 2011 in Incentive Magazine. H Read More

So, now that you’ve put together a social media strategy and automated it, your enthusiasm is fading. This article helps you with tips on how to outsource it to improve your social media presence. Read More

It’s no secret that the face of retail has been changed by the recent recession, as well as by emerging technology and a more sophisticated consumer. What habits will customers take with them going forward into 2011 and beyond? Read More

While tech security experts and law enforcement report that cyber-criminals are increasingly focusing on small businesses, entrepreneurs don’t agree. In October, authorities in the Ukraine arrested five people who allegedly stole $70 million from U.S. bank accounts by targeting small and midsized b Read More

It’s that time of year…time when an entrepreneur’s thoughts turn to year-end tax planning. And that’s a good time to think about your business’s accountant. Do you have one? If you’re still doing your own books or taxes, it’s time to reconsider. A good accountant can quickly recoup the money you sp Read More

How do you start to differentiate your small business brand vs. your competition?  Connie Steele describes how to use "emotional benefits" versus "functional benefits" to take your small business up a notch. Read More

10 tips from Terry Starbucker on being a positive leader in 2011. The biggest takeaway? Try Leadership Zen in 2011. Read More

Lawmakers are pondering legislation that would require a “do-not-track” function in Web browsers that would let consumers opt out of having their data collected by Internet companies. The idea is based on the success of the do-not-call registry, which enables consumers to block unwanted calls from Read More

Restaurant owners have had a challenging few years. Are things looking up for 2011? Foodservice research and consulting firm Technomic recently released its 11 top trends for the coming year.
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By Karen Axelton With the holiday shopping season well underway, there’s plenty of positive news about Black Friday, Cyber Monday and this year’s new entry into the shopping game, Small Business Saturday (an event developed by American Express OPEN and Facebook). Read More