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“The customer is always right.” We all know the old adage that teaches us to always prioritise customer satisfaction above all else. According to this well-known phrase, the customer is right no matter what, and at the expense of everything else in the business. Read More

According to research, your work environment affects how effective you are. This is why you should take time when designing a designated work area.
Here are some tips on how to create your work space in your home. Read More

Voice search via Google, Siri, Cortana and Alexa is now posing a significant shift in behaviour from traditional typed queries. Read More

Millions of Brits will be leading a ‘mole existence’ this winter – with the average office worker only seeing daylight for 52 minutes a week.

Nine in 10 rarely glimpse daylight during the winter months as they arrive at and leave work in the dark, according to a poll of 2,000 workers. Read More

To have any chance of long term business success it is important to have a team of happy and committed employees, so what perks can businesses introduce to boost staff productivity? Read More

There were a record 5.4 million private sector businesses at the start of 2015 - cementing Britain's status as a nation of entrepreneurs.

Amidst all the excitement of launching a new venture, the unwelcome truth is often ignored: unfortunately, most of these enterprises are doomed to f Read More

Starting your own business is an exciting time, but it can also be incredibly daunting.

Whether you’ve just started your own business, or are considering it, what can you do to ensure it’s a success? Read More

In recent years, there has been a significant uplift in UK manufacturing activity as global demand has grown for British-made products. Read More

Using the company credit card to pay for cat sitters, asking to work from home to watch sports, and equating the importance of childcare with the need for a nail appointment – these are just a few of the weirdest requests HR departments around the UK have received. Read More

EU legislation continues to target money laundering and terrorism, financing Corporate crime expert says tough new laws should act as a “wake-up call” for finance professionals. Leading lawyer issues action plan to help you spot signs of money laundering. Read More