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It's quite a boon for a small business to have a great URL and a dynamic online presence. But what if you have a fabulous site that no one visits? If you're in that boat, you're missing out on potential sales and revenue for your business. So what's the best way to drive traffic to your site? Read More

“I'm starting an online business — where do I start?”. It's broad question, but is one that comes up repeatedly on small business forums and discussion boards. Of course, an online business is merely a vehicle for the product or service you are selling. So starting a Web-based business — and making it a success — will take more than just “getting Read More

Building a brand online isn't easy for most small and midsize companies. But the bright folks over at Search Engine Land have some useful and inexpensive tips. Read More

There has been quite a gap between episodes 85 and 86. The reasons for that are plentiful, but one of the biggest is that I've been doing a lot of speaking engagements that have taken away the time I would normally have spent on this podcast. For this episode, I wanted to make available the audio from one of those presentations. Over the past s Read More

Here is a helpful article for novice small business operators looking to understand the impact of SEO on their sales as written by my guest, Jennifer Tanzi of Buydomains.com: Read More

If you've been wondering how Google plans to make money off of Google Voice, the company's voicemail, telephone routing, and general VoIP applications, here's a hint: advertising. That's pretty much how Google makes all of its money. The question is, what kind of advertising? Read More

Watch this video from Lincoln Small Business University on tips about creating business proposals that sell. Read More

While on vacation last week in Kauai I sat beachside relaxed and entranced by the awesome power of the ocean. I was entertained watching wave after wave hit the beach, toppling kids and adults as they played in the water. As I sat there, I became curious about how waves are formed. So I turned on my iPhone and went to the Internet in search of Read More

With the good inevitably comes the bad. Sometimes I feel like a one-woman social-media-promoting band, telling friends, family and colleagues about the joys and benefits of using Twitter. I still feel that way — using Twitter has been beneficial for my business, and the only investment has been my time. Read More

I carry many hats working for a law firm. I am a legal assistant, billing clerk and also the receptionist. A couple of weeks ago I attended a seminar called “How to Be an Outstanding Receptionist.” Not that I wasn't any good at my job, but in recognition of the fact that no one is perfect and we all need improvement. Most of the seminar was a ref Read More