During the recently concluded Mobile World Congress, Google pushed for the wide adoption of rich messaging. What does this mean for call centers?
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Nlagunzad submitted the following stories to BizSugar
5 Benefits of rich messaging for customer service
Posted by
nlagunzad under Customer Service
From https://www.openaccessbpo.com 2981 days ago
What's on your call center's LinkedIn page?
Posted by
nlagunzad under Social Media
From https://www.openaccessbpo.com 2986 days ago
Looking for a Philippine call center that can grow alongside your brand? First step: check their LinkedIn page.
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4 Ways virtual reality can alter customer service
Posted by
nlagunzad under Customer Service
From https://www.openaccessbpo.com 3000 days ago
As we’ve seen during CES 2016, virtual reality technologies are gaining popularity. What does this mean for the customer service industry?
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