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Before you can provide great service, you need to know what makes great service. Great customer service centers know the 6 keys... Read More

This March Madness infographic looks at how March Madness activities really impact employee productivity and morale and reminds you of the tax implications of your winnings. Read More

This infographic looks at how Merchants can leverage new mobile options to bring more customers in the door, and turn them from simple stop-ins to frequent patrons. Read More

Consumers spent 132% more time using various apps, as compared to the previous year. Which apps are the most popular? We explore the analysis that suggests apps are the wave of the future, especially when it come to certain industries. Read More

Customers are getting smarter; with a couple simple clicks, they can send that email blast that your marketing team spent days crafting straight to email hell - the virtual trashcan. Marketers, follow this flowchart to see if you're avoiding this awful fate. Read More

The Affordable Care Act aims to increase health insurance access for Americans, but there is so much confusion over when health insurance needs to be purchased and when taxes will be impacted. Our timeline infographic dispels confusion by highlighting key dates you and your employees should know. Read More

Passed by the United States Congress in 2012, the JOBS Act has created an opportunity for Investment Crowdfunding by easing federal regulations and allowing individuals to invest in small companies. Here is what you need to know for your small business... Read More

Talent is the key to success in today’s economy, but as organizations increase their investment in human capital, many of them question whether it is paying off. This infographic explores if your investment in people is worth it. Read More

Facebook Graph Search will change the way people search online. With the amount of data Facebook users create every second, it is easy to understand the need for a tool that can crawl and index information in real time. Learn how Facebook is using Graph Search as well as what it means for Marketers. Read More

It’s clear that IT is moving forward in response to the workforce adopting more and more devices and platforms that provide mobility and productivity anywhere. Greater productivity is a touted benefit of the BYOD revolution, but it leaves CIOs cautious of potential pitfalls such as defining a secur Read More