These stories submitted by AreMorch became hot on BizSugar

Hotel customers are today documenting every micro-moment of their journey. Do you listen, measure and scale every micro-moment of the customer journey?

When you are trying to prove the value of Social Media Marketing to your Hotel operators, owners, asset managers or management team yo Read More
Do your Hotel fear the consequences of real-time response and instant gratitude?

Real-time response and instant gratitude require a cultural shift for many Hotels today. Speed and relevance are the new norms for modern consumers today. Today consumers except not just a quick response, Read More
Is the Hotel customer satisfied only because expectations are so low, and no one is doing better?

In today’s markets, it is not enough for Hotels to just satisfy the customer, you have to identify new ways to optimize and think above and beyond customer expectations. Even if your Hotels is 2-sta Read More

How to Keep Customers Occupied in a Hotel Lobby

How to Keep Customers Occupied in a Hotel Lobby - https://aremorch.com Avatar Posted by AreMorch under Customer Service
From https://aremorch.com 16 days ago
Made Hot by: LoopLooper on February 10, 2019 12:34 pm
The Hotel business is one that is lucrative and tends to make money, especially in tourist areas. This is because people are looking for a comfortable home away from home and Hotels usually do the trick. If you want yours to stand out from the many Hotels out there, you have to ensure you make the Read More

10 Ways for Hotels to Upgrade the Customer Experience

10 Ways for Hotels to Upgrade the Customer Experience - https://aremorch.com Avatar Posted by AreMorch under Customer Service
From https://aremorch.com 14 days ago
Made Hot by: blogexpert on February 8, 2019 2:11 pm
Why is the Customer Experience important for Hotels?

Customer experience is fast becoming a commodity. Hotels that are succeeding and innovating are raising the stakes attracting new uncontested markets. Your Hotels customers are no longer benchmarking your customer experience based on Read More
The Hotel business faces the same automation and technology adoption challenges as the rest of the hospitality sector. It can learn lessons and show others how to make the best use of technology with some clever deployment of new ideas and cutting-edge IT. Read More
Do your Hotel want more Direct Bookings from Social Media?

Many Hotel uses various Social Media channels to try to help drive more direct bookings. Sadly, many struggles generating more direct bookings if any.

Are you ready to discover how Social Media can reach targeted Read More
Is your Hotel struggling with Social Media Marketing?
Are your Hotels Social Media Marketing leads not turning into direct bookings?
Is Social Media Marketing just not working for your Hotel?

If the answer is YES to one, two or all of these questions I will now show you WHY Read More
Crowne Plaza® Hotels and Resorts believes in using the power of human connections to create meaningful experiences.

What can we learn from how Crown Plaza Hotels and Resorts use strategic meeting influencer to scale the customer experience? Read More
Can Social Media Marketing HELP Hotels stop the growing operation costs?

I previously talked about pain points Hotels experience with Social Media Marketing, such as content, engagement, and online visibility. For many Hotels, Digital Marketing Ain’t Easy. And we know it will impact ar Read More
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