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When first starting out, existing competitors or even other “new kids on the block” can be intimidating and quite often, as small business owners, we take our eye off the ball and begin to be a follower rather than a leader. Read More

Personal bad habits can most certainly affect your business. Business owners need to identify what mannerisms, habits or personal quirks are perhaps driving customers away. Read More

As a business owner, the pressure is on to get the business off the ground, breakeven as soon as possible and move into a positive cash flow very soon thereafter. Maintaining the cash flow in the black is a full time task for the entrepreneur. Read More

Is your small business successful? How do you Know? Here are 4 recommendations that will help in hitting the goals Read More

Finding out what your small business customer wants can be as simple as engaging them on the shop floor or compiling and distributing detailed questionnaires or surveys. Irrespective of the method, ongoing engagement is crucial in building a loyal customer base Read More

As every small business owner knows, Cash is King, but trying to keep your B2B customers from defaulting on their payments can be a frustrating endeavour Read More

Customer service is not just a once off exercise. Companies need to constantly tweak and adjust their customer services policies. But before drafting the policy it is essential to understand what customer service really means Read More

Finding finance to grow your home business can be a complicated process particularly as many home business owners lack trading history or have limited assets with which to secure loans. Read More

It takes more than just passion to be a successful home or small business owner. However, maybe we can get PASSION to work for us in more ways than we have traditionally believed it can Read More

Securing the right mentor for your home or small business is not just about finding someone with the relevant technical skills or experience. It is also about building a relationship with the mentor. Read More