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Small business can improve their performance significantly by applying business intelligence practices with the the right tools. This article presents the five tips to have an invincible business intelligence.
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This article questions the need of small business for customer service agents. Moreover, it presents the functionality of customer service and customer support applications. Read More

This the roundup blog article of this week which is about cloud based business intelligence apps and benefits of these products. Read More

This a review of project management application, Projectplace which has innovative interfaces and features. Read More

Take a look at our Little Customer Service Encyclopedia!
It’s important for business owners to be aware of the terms used in their trade, so we thought we would create a handy and fun way to learn definitions of common customer service terms, as well as an easy way to find popular customer service Read More

Cloud computing is at an exciting time of growth with most software being created now being cloud-based instead of on premise software. This, in turn, is exciting for startups. Entrepreneurs everywhere can rejoice in the fact that they can now access enterprise level software for a fraction of the Read More

This article identifies the needs of start-ups that can be fulfilled by using cloud based application. Moreover, it also explores these needs one by one and gives tip to choose the right applications. Read More

It is crystal clear that customer service is important. No matter what industry your small business works in, you need to make sure that your clients receive the service they pay for. This article aims to inform small business owners about customer service experts. Read More

This article presents 7 mobile apps,that would help your small business to cut cost. Moreover, usage of this apps and potential benefits of these apps to small business are also included. Read More

This article investigates the advantages of using cloud based customer services apps. Moreover, it suggests 5 different applications according to needs of small business. Read More