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Want a great laptop computer for $250? Google's Chromebook is that computer, if you're OK changing the way you do lots of things. Start here: it has no desktop. Read More
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Good luck figuring out new computer means. Macintosh? Windows 8? Android Nexus 7 Tablet? iPhone? iPad? Where Operating systems are business change, and: SO? Read More
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What do you do when disaster strikes your computing and operations strategy? You plan business change. What Hurricane Sandy teaches about hosting and the cloud. Read More
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Remember that scene in The Graduate where the neighbor tells Benjamin to get into Plastics? Well, one word will change your Search Engine Optimization: Pictures Read More
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When the storm hits, you have a customer service issue to deal with, and business change to attend to. And how you handle the eye of the marketing storm matters Read More
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Think customer service is hard? High end hotels like The Peninsula Beverly Hills and The Lanesborough London make customer service easy. Apple is . . . trying. Read More
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What kind of customer service would it be to hear You Can't Push Right Now Because The Doctor Isn't Here? Right up there with Virgin America Customer Service. Read More
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Big Trouble in The Airline Business . . . Make sure to click through to the comments! It's the death of customer service. Read More
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Want business change a dollar—or even a few cents—at a time? Wells Fargo is now marketing their Way2Save program, and BofA's Keep the Change has competition. Read More
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PayPal is still the MacDaddy of e-commerce, online funds transfer and merchant accounts. But Why? There are less expensive choices, and better yet, easier ones. Read More
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