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The machines are taking over the world...the customer service world that is! See how businesses are using chatbots to revolutionize the concept of on-demand customer service.
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Are you doing enough to tap into your local community to gain new customers and grow the business? If you're looking to gain an edge, consider one of these cost-effective strategies to build your brand. Read More

Business owners often make decisions based on instinct and informally-gathered data, but columnist Chris Marentis suggests they could take it a step further by understanding buyer psychology.

This field of study is called neuromarketing, and several strides are being made in this space at this t Read More