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Now that social media dominates communication, it should come as no surprise that 80% of companies are planning to incorporate social media into their customer service strategies in 2013. Take a look at the power of social media and why companies that plan to succeed must become more responsive. Read More

Why is it beneficial to receive comments? And what good is it to leave comments on other blogs. I talk about the benefits of receiving comments, how to get more comments for your blog and why is it beneficial for the commenter. Read More

In spite of years of governmental efforts to help women-owned small businesses obtain government contracts, new data from Bloomberg show that in 2012, the percentage of U.S. government contracts awarded to women-owned small businesses actually dropped for the second year in a row.
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As a small business owner I am responsible (with the help of the Brick Marketing team) for creating, executing and maintaining my own SEO campaign—so I understand firsthand how frustrating the SEO process can be. Read More

This week we review GimeTalk a live chat app that gives you that something. You can now interact with the people visiting your website just as you would if they came into your physical store or office. Read More

What is Inbound Marketing, anyway? This blog post will show you what really matters in Inbound Marketing - more than just a buzzword. Read More

Mobile Marketing and Mobile Text Messaging for Business is huge and only getting bigger. Learn how to use this to your advantage. Read More

This time around, I asked the team, How will you know you've succeeded this time? We had a number of metrics in place, but we were looking for other indicators that people were buying in. After a bit of a pause, one of the team members said, with a little frustration, We know we've succeeded when w Read More

What is the best tablet for your small business? You may be surprised at the answer. A recent survey looked at the preference of business users to discover whether the Surface or the iPad is the better solution. As your business becomes more mobile, which one would you choose? Read More

You can use office applications online and back up all your files without needing to know anything technical about "cloud computing." Read More