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As in any customer relationship there are always two sides regarding expectations, perceptions etc. Here are a few tips on how to be your clients’ favourite marketing service provider:


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Help us encourage the content and interaction you the small business and entrepreneurial most want by sharing and commenting on this important post. Tell us your goals for your small business in 2011 and let us share those goals with the whole BizSugar community. It is our hope that input from our Read More

Your business and your brand is malleable. It is formed by the thoughts and opinions of your buyers, readers, prospects… your job is to keep giving them what they want…are you doing that?
Hell am I doing that?? Read More

One of the downfalls of having your own business is that you don’t have the so-called virtual supply closet at your disposal. Software, a separate business line, internet access, web hosting… add it all up and it can get to be a little expensive.

Luckily, with the exponential growth of the web t Read More

Here’s a challenge for you for this week. Pass the torch on to just 1 person. Whether it’s answering a question, writing a blog post with a person in mind, or cheering someone on who is having a hard time breaking in, pass the torch. Pass on some knowledge. Pass on your perspective. And tell your s Read More

A niche blog is an extremely focused blog. In other words, all content published on a niche blog is directly related to a narrow topic. Niche blogs offer a great way for smaller bloggers to attract readers, monetize their blogs, and carve out a successful place in the blogosphere. Read More

Over the last four years, I have run my business from a place of fear. I worried we wouldn't make it, I worried about why the economy hadn't improved, I worried about *everything*... Read More

Learn the most typical customer service mistakes that startups make and what they should really be doing. Read More