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As businesses continue to discover and migrate to the cloud, more are finding they can utilize the technology for its cost and productivity benefits. Communications has also become a major part of the cloud, as solutions such as hosted VoIP offer high-quality voice calling for relatively low costs Read More

Have you ever heard of IVM? If you haven't, you can expect to hear a lot more about them and soon. Not to be confused with the hardware manufacturer of similar moniker, IVM produces answering-attendant software that bundles voicemail, call attendant, interactive voice response and autodial telephon Read More

Whether your business is large, small or somewhere in between, a video phone is the ideal solution for offering your customers and employees the ultimate in personal service. Designed for enhancing communication among satellite offices in other locales as well as customers that require business to Read More

Believe it or not, your business telecommunications infrastructure can come with a lot of hidden costs. Since these are “hidden” costs, it’s unlikely that you budgeted or expected them when you first set up your system.There are two big sources of hidden costs: telecom contracts and mobile phones. Read More

It may seem like a no-brainer but your departments have to coordinate their efforts if you're going to participate in social media successfully. This process is referred to as unified communications. It's a set of products combining the real-time communication services within your organization, inc Read More

The 20 best small business blogs of 2011, rated by BuyerZone. Learn what advice and tips each site can give you. List includes Duct Tape Marketing, Small Business Trends and more. Read More