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Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing Read More

The life of a business owner is a busy one. If I had my way, days would be 30 hours long and there’d be, like the Beatles sang: “8 days a week.” But there aren’t. So to help you stay on top of important small business news, information and advice essential to running your business, here’s my weekly Read More

If you’re running a business, your accountant should be your friend, and your advisor — but not on every topic. While I was growing my business from zero to multimillions I got good advice from our CPA and I’m grateful. Read More

Most business owners know the importance of content marketing in today’s digital marketing world. Content marketing is one of the best ways to increase brand awareness and position yourself as an industry expert. However, content marketing is not synonymous with mass-producing blog posts day after Read More

Is your startup a good candidate for angel investment? If you can't answer yes to the four questions here, then it probably isn't.

Angel investors are individuals who invest their money to get a return on their investment. And these four questions solicit your answers on whether your company wil Read More

Effective internet marketing strategies for search engines, mobile and email to help grow your business from Entrepreneur. Read More

The Authority Engine TV show for podcasters. Create a relationship between you, the show host, and the listeners. Read More

Every entrepreneur knows how invaluable word of mouth is. But who’s going to spread the love if you don’t have customer loyalty?

Ensuring repeat business is an often overlooked and under-appreciated task of chaotic small business owners. But when it comes to increasing sales, customer loyalty is Read More

Marketing can be just like a regular computer and your contact database is a part of it. And like any computer, it’s not cool when the whole thing starts to lag. Read More

For Jesse Maddox, CEO of TripLingo, entrepreneurship is not just an approach to business; it's an approach to life. "I didn't want to just start a business to start a business," he said.

Instead, he started his career working for larger employers and used this time as a way to learn more about Read More