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If you're the owner of a franchise business, and you want to clobber your competitors, there are ways to do it. Now, I know that you have a 30-page franchise contract that's chock full of rules.. Read More

While Facebook and Google Plus social continue to push new features live, battling themselves over who can dominate the market, Twitter remains the most powerful driver of traffic to my site. Read More

There are a ton of SEO content myths floating around out there. If you're putting stock in any of these 5 statements, your website and your profits are suffering! Read More

No matter if you're selling jewelry, consultancy services or smartphone apps, we are all customer service representatives. Authentic customer service is more than a smile. Read More

For many companies, being "undercover" is standard operating procedure. These tips will help you leave your cover, build your brand & increase market share. Read More

If you want to succeed as an entrepreneur, there are a few core skills you need to have. The majority of these skills aren't things that are taught in business school, but skills that need to be honed in the real world. Fortunately, once you develop these skills, they can be applied to just about a Read More

As a small business owner, business blogger and service provider to other small business, I’m always looking for resources that will help me improve my own business, and provide insight into the latest developments, innovations, tools and guidance on financial and tax matters. Over time, I have bo Read More

Virtual assistant comment spam is more heinous than even regular spambot activity or other human spammers. There is a lot of conversation floating around about spam, but this one needs to be named, called out, and held up for online business owners to see because YOU could be paying (albeit inadver Read More

Interview with Jonathan Mead, founder of Illuminated Mind, on how he's grown his blog to 22,000 subscribers, his awesome business model, and more. Read More

The recent algorithm changes on Empire Avenue upset a some of the hard core long term players and a few people left the game; others have been singled out and victimized, blamed perhaps for the changes. This is not good and it's NOT what social media is all about, but I'm hanging in there because a Read More