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A project manager needs to do more than just follow process. Perhaps the most critical skill a project manager can possess is engendering great team spirit through open and constructive communication and team engagement. This will lead to a more creative team and ultimately more successful projects Read More

Effective customer communication is about talking to them in their language. What is the impact that your project is going to have on their business? Talk in their language and not that of your business. Read More

Some customers just seem to take all our time. The only way of dealing with this is to ensure you have your measures in place so you can deal in the facts and just the facts without any subjectivity. Do you let people hog your time? Read More

Business measurement is critical in helping drive effective management. Many businesses do not put these measures in place early enough and this costs time and money in the long run. Take the time out during the start-up phase to shape business processes and measures. Read More

Communication is an important part of any project. A project should not only be measured on its outcomes, but also on how it was delivered. The overall goal may be a finished product or service, but along the road to completion, many other deliverables are expected. I believe that communication sho Read More

When doing project cost estimates, don't guess what they are - be sure. Spend enough time understand the project scope so that when you do the project estimate, it's based on facts and not supposition. How many times have you been challenged about your estimations? Read More

Enjot this HPSugartone entry from Barney Austen. Project management can be seen as a really unexciting topic restricted to IT and engineering. Project management is highly relevant for services businesses however and their is learning that can be taken from it. Grab a coffee and read how project ma Read More

A project manager is alot like the human brain operating the body.The project manager must be totally aware of what is happening in the project body and to know when there is a problem so it can get sorted Read More

Projects often conclude with a lessons learned exercise and yet the same lessons are identified in future projects. Why do we not take the time to implement the necessary changes to benefit future work Read More

A great post on writing strong blog posts and some tips on how to do just that. Read this the other day and thought I'd share - some excellent pointers Read More