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I make decisions all day, every day. I had never heard of the term “decision fatigue” until about five years ago (even though I have been living it throughout the past decade). Do you sometimes doubt your own judgment when making decisions? If “yes,” you’ll want to read onward! Read More

The process by which a person decides to purchase is rife with many factors, often the result of their customer service experience. While most of the buying process is dependent on the user’s needs and values, you can actively or indirectly influence their decision. Read More

Internet-based online video advertising has been around for a little over a decade. The online video trend has been slowly rising and gaining traction thanks to platforms such as YouTube, TikTok, and Rumble.

While online video advertising has been gaining in popularity and has become one of the Read More

You can’t run your business without the help of your employees. You must keep them happy by showing appreciation with these actions. Read More

Have you heard about Shaq's Big Chicken restaurant? Check out where Shaquille O'Neal is opening his new food franchises. He's going bigly! Read More

Empathy statements demonstrate that you're invested in hearing, understanding, and helping others. When it comes to customer service, empathy statements can be one of your most useful tools.
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Smart potential customers only visit and buy from credible and memorable websites. In the past, if your startup had a website presence, the company was credible by definition. In today’s world, a website is necessary but not sufficient for credibility. Dreamers and gamblers have found out that if t Read More

Upgrading your factory is all about reinvesting money in essential facilities. Here is a guide for manufacturers to upgrade their factories... Read More

Looking for proven SEO lead generation strategies to upgrade your conversion rate? This article shares 13 SEO tips to boost conversions. Read More

Using augmented reality to provide remote assistance was a fascinating concept just starting to take hold when the global pandemic gave it new meaning. As businesses struggled to maintain operations while so many of their vital employees were relegated to their homes, tools like Zoho Lens, a Zoho O Read More