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No matter your industry, quality customer service has become a major differentiating factor for businesses.

If your customer service team is not up to snuff, your company will be hemorrhaging revenue.

To be honest, quality customer service is not complicated. Essentially, your customers need Read More

As a manager or supervisor, you are expected to remain calm when chaos erupts in a situation. Managers are seen as the cool, confident and collected figure in the business who can handle everything. But, when it comes to feedback, and I mean harsh, brutal, see it as it is, honest to the core feedba Read More

As a small business, you want to stand out from the crowd, so how much should you spend on branding? Read More

Find out which industries are making the most profit from their digital marketing strategy, increasing sales tenfold so that you can do it too. Read Now! Read More

A passion for providing excellent hospitality in the form of running a Hotel can create some incredibly rewarding ventures. Opening Hotels and receiving glowing customer feedback in the process can make the strenuous process of renovating and starting up the business in the first place all worth it Read More

Link building campaigns are hard without the right tools to help you succeed. These powerful tools cover everything from keywords to broken links! Read More

Learning the anatomy of a perfect career site is a must whether you want to create a brand new career site for your company or you’re just looking to improve your existing one.

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Read story Recruitment trends dominating the best RPO companies in 2019 by glocalrpo (Glocal RPO) with 3 reads. rpo, glocal, 2019. Wattpad supports writers and... Read More

Pricing your products correctly on Amazon is a science and art form —  find out how much selling your product on Amazon will cost you.

How do you come up with your product price when selling on Amazon?

Let’s take a look at the different factors that will determine how much selling your produc Read More

Without guests, your Hotel is nothing more than four walls, a few rooms, and a reception desk. To inject your business with some much-needed life and potentially turn it into a money-spinning venture, you need paying customers coming through your door’s day in, day out. This, then, means that you h Read More