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There are so many online resources for great images. And for most of these sites, the cost is a simple tagline attributing the image to the site or photographer. In addition, the sites also have user-friendly interfaces to find and download images quickly and easily. Here are five great websites fo Read More

As you watch the campaigns unfold, you can learn from some of the best professionals out there about marketing in the digital age and creating a brand that attracts people to your business. Even if your business has nothing to do with politics, you can use their strategies to launch your business t Read More

Color is magic in its own that makes the reader want to tune in to your website—or turn their backs on it. Read More

An often overlooked aspect of management is fostering a healthy work environment in which employees feel the freedom to take off work when they are under the weather. Here’s how you can spot the signs of an impending epidemic and help an employee make the right decision about coming into work witho Read More

We asked Nancy Georges, one of the leading customer service experts, a few questions about herself, what are the main elements of good customer service, the top 5 concerns of small businesses with respect to customer service delivery and where to learn more about customer service topics. Read More

Looking to hire extra staff for the up and coming holiday season, or find that you wished you’d hired temporary workers this past summer? Whatever your plans, hiring seasonal workers involves following a few rules of the road. Many of the laws and regulations that apply to full-time employees also Read More

There is no single correct way to document specific requirements information. Every BA needs a rich tool kit of techniques at her disposal so that she can choose the most effective requirements view in each situation. In this article, adapted from my book, More about Software Requirements (Microsof Read More

As businesses acknowledge the value of business analysis – the result of the absolute necessity to drive business results through projects – they are struggling to figure out three things:
1. What are the characteristics of their current BA workforce, and how capable does their BA team need to be? Read More

Author and leadership mentor, Dr. Mollie Marti, tells Fiona Ashe of TweakYourBiz why she wrote the book Walking With Justice about her life’s greatest mentor, Judge Max Rosenn. Read More

With the rapid adoption of The Decision Model, the most frequently asked question is: “How do I convince my organization to try it and eventually adopt it as a standard?” Read More