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Nielsen helps confirm what most of us already knew: The No. 1 reason for following or liking a brand on social networking sites is to receive discounts and special offers. We opt into a more personal relationship with a brand in the hope they will make it worth it by offering us a break on the prod Read More

When sales are heading in the wrong direction your stomach can feel like it has turned into a tumble dryer just churning away endlessly. Even though all business experience ups and downs with sales this is cold comfort when you are seeing a downward spiral. Tips to help. Read More

Business leaders today get advice and education from a variety of means. This recent poll shows that one method outdistances the rest in today's economy. Read More

Customer service need not be complex algorithms to devise value added schemes. Just practice principles your 10 year old can teach, and customers will love you. Read More

Customer experiences are the main thing separating your small business in the world. Here are 10 ways to do it that cost little & pay you back repeatedly. Read More

Is small business important to the economic recovery? Few small business owners have any doubt. But what about the experts? We've heard plenty of question raised in recent months about whether small business is really the key to recovering from recession. No longer! Chairman of the Federal Reserve Read More

Organizers of the grass roots Occupy Wall Street movement may claim they are acting on behalf of 99 percent of the American public, but small business owners, many of whom also fit into this category, are beginning to complain that they are being hurt by the movement too. Protests have disturbed ma Read More

Increase the traffic on your website or blog by using this targeted content sharing strategy that makes use of other sites, communities and social media. Read More

In the last two years, many small businesses have moved all or most of their IT into the cloud. Some are startups “born in the cloud” ( like us at GetApp.com). Some are just doing it because cloud apps are “trending.” But, all of us are also doing this because it makes complete sense! Read More

Today on my show I have the pleasure of speaking with Linda Pond, Author/Speaker and Co-Inventor of The Fab Light, about interesting and unusual strategies you can use to get noticed in business.

Through a diverse array of experiences, Linda has had to learn how to step into the spotlight on man Read More