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Have you flicked on the TV recently and seen an advert for a comparison site? Travelled on the tube or looked at the side of a bus? As annoying as the song is, the second the overweight opera singer with a fantastically coiffure moustache pops up Read More

Most small businesses are overpaying for credit card processing. Although there is no way you can eliminate this cost; there are few steps you can take to bring it down. Read More

The HP Sugartone: Making Your Business Amazing sweet blogging contest was another great success. With dozens of articles and hundreds of votes and comments, we are delighted that Sugartone continues to be a unique business networking event, giving business people the opportunity to network across b Read More

I would like to offer you, NOT the Ten Commandments, but rather, ten suggestions to get the best from your team and gain the grace and favour of your paymasters (the customers).
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Why training should be the last thing you cut

An organization I’m familiar with anticipated doubling its size within a year and, in order to manage the change that growth would bring, put in a new layer of management. Five vice presidents were installed, all of them promoted from within. Rather Read More

A duck, a bartender, and asking the right questions about web data.

I’ve stated before that web analytics, as a whole, belong to an organization, and not to the web department, or an analyst. Deep within all the numbers and charts are facts. Some of those facts can be understood by the analyst, Read More

Is LinkedIn a waste of your time?  Not if you care about lead generation, building relationships with decision makers, and saving time and money.  LinkedIn Read More

No man is an island & no CEO should make important decisions on their own. Why? Because businesses often have critical things come up where making a decision right could mean life or death for your career or for the company! That's why it is really important who CEOs choose and keep as their key bu Read More

Location based check-in type services are this year’s overhyped topic – with good reason. While you may not understand why someone wants to be the mayor of their barber shop, you do need to recognize the behavior that social location services such as Gowalla, Foursquare, Yelp! and Facebook Places r Read More

A lot of online business owners focus so much on getting traffic from the search engines and optimizing for Google that they completely neglect the search engine on their own site. This article describes how to improve your onsite search Read More