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In a connected world, critics and competition can lob attacks faster and from more places. From this escalating, multimillion dollar presidential campaign ways to proactively protect your reputation, adapted from political tactics and big business practices. Hint: be quotable, connected and quick. Read More

Don't we all just love to hate Facebook? In this post I go over some of the ways that the Facebook experience can pose challenges to a small business' marketing efforts. Read More

Have you ever wondered which elements of your website make the biggest impression? The following infographic is based on a recent eye-tracking study conducted by the Missouri University of Science and Technology depicting:

1. Where visitor’s eyes go first when viewing your website?
2 .Which a Read More

It seems like an obvious question, but lots of website owners get it wrong! Here's how to tell if you're one of them. Read More

Bloggers increasingly like to refer to themselves as “citizen journalists.” However, in spite of the title, some writers might not actually use journalistic standards when they prepare information for others in their blogs and even in books they might write. Read More

I don’t have billions dollars on hand so I won’t judge and I won’t presume to know what’s going through Zuckerberg’s mind when he decides what gets the green light when it comes to monetizing the Facebook and what doesn’t but I trust that if whatever does, allows the following quote to come true fo Read More

Guest blogging has countless benefits and some even consider it the Holy Grail of building authority, generating backlinks and attracting new readers. But just like anything else we do in life – timing is everything! Read More

Proven ways to reach better agreements faster, with less conflict and more possibility that you will strengthen rather than fray the relationship. See more ideas in the book, Resolving Conflict Sooner. Read More

Creating customer personas is a way to get inside the head of your customer, which means more business for you. Here's how to get started. Read More

My perspective on the CEO-mom phenomenon and how American women are still "expected" to have children--even in a leadership role. Oftentimes I have found that motherhood is used as a means to validate success. This double-standard is unnecessary in 2012. Read More