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Your customers should come first in your business marketing activities. Customers are the mainstay of any successful business, and keeping them happy should be your priority as the business owner. Check out how happy customers can have impacts on word-of-mouth marketing and brand reputation. Read More

Let’s take a fresh look at twelve of these informative blogs that share technology news, trends, real-life customer experiences, tips, techniques and best practices for companies improving service. Read More

When things go sideways on social media – and they will – how will you respond? Follow this simple three-step fix to any social media mistake..no matter how big or small! Read More

Online video is growing in popularity every day, with mobile devices adding to the multitude of opportunities consumers and business buyers have to view video at home, at work and on the go. But plunking a video on your website’s home page isn’t enough. You need to make an effort to ensure that vid Read More

Opportunities come in all shapes and sizes, so instead of waiting for an obvious one to come along, business owners should do what they can to pursue them actively and with an open mind. Read More

Is your small business using user-generated content for marketing purposes? If not, it’s time to start. Sharing content generated by your customers, social media fans and website visitors is a smart way to not only lessen your content creation burden, but also make your customers feel more engaged Read More

One of the most important and also most undervalued considerations is bandwidth. Make no mistake; underestimating the importance of bandwidth will cost you Read More

Have you written a brilliant article, created a killer presentation, delivered an awesome webinar, wrote an industry-changing research report, crafted a brain-exploding ebook…? Don't stop there! Reach more people by broadcasting your brilliance online. Read More

You work so hard to put together a compelling email campaign. You have your list set up, your HTML just right, and you’re ready to hit send. But, there’s one critical step that can’t be overlooked – the preheader. Read More

You work so hard to put together a compelling email campaign. You have your list set up, your HTML just right, and you’re ready to hit send. But, there’s one critical step that can’t be overlooked – the preheader. Read More