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Worried about frustrated and demanding customers this holiday season? Avoid the stress and let our ultimate customer service holiday checklist help you identify areas you need to work on to ensure your customers walk away happy and satisfied these holidays. Read More

Do you ever feel like you’re just waving your hands around hoping that potential buyers will notice you? I hear you. Blogging is a great marketing strategy. And it’s smart that you want to use your blog to grow your business. But do you wanna know something crazy? Blogging doesn’t actually get you Read More

Without a lot of money to spend, these firms had to get creative to land customers.

It’s the classic small-business problem: You need to let a lot of people know who you are and what you do. But you don’t have a lot of money to spend.

That’s when it’s time to get creative—and a little audacio Read More

Getting your customer to choose you is really all about three things: Frequency, Intensity and Duration.

We really only buy things to alleviate some kind of pain and frustration. When the pain and frustration of continuing as we are is greater than the pain of changing – we act.
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Does it really take a few flaws to make a great entrepreneur, or are the rest of us just confused about what a perfect business person is all about? In the past I’ve written about the positive attributes of great entrepreneurs, so this time I thought I would focus on the negatives that I see often, Read More

To help you figure out how much capital you’ll need, we’ve teamed up with business consultant Anna Olson to give you the tools to crunch the numbers. Read More

Looking for ways to improve the content you publish? Below are four things you should do to produce better website content. Read More

Your business probably already has a social media strategy. But does that strategy include a Facebook video strategy? If not, you might be missing out on the full potential of the platform. And according to the site’s founder, videos could shortly become an even more important aspect of Facebook. Read More

Change is all about the why. Anytime you want to make any sort of change the first question you have to be able to answer is why. What is the “why” behind the change? The why is the reason, the motivator, the purpose, and the strength that allows change to occur.

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For business users of Twitter, retweeting has been a popular technique almost since Twitter was founded back in 2006. Fast forward eight years, and the venerable retweet now has serious competition from its close cousin the favorite. Read More