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According to a 2004 study published in The Journal of Finance, 20% of your after-tax investment earnings can be lost if funds are placed in the wrong type of account. WOW! This problem, once understood, can be easily avoided. Read More

"Winning is not a sometime thing; it's an all time thing. You don't win once in a while, you don't do things right once in a while, you do them right all the time. Winning is habit. Unfortunately, so is losing.” Vince Lombardi Read More

I've written often that one of the ways to create goodwill, positive buzz and happy customers is to exceed expectations. Responding proactively to problems offers, in my opinion, one of the easiest ways to exceed expectations available. Problems happen, that's a fact, and you can choose to respond to customer challenges, problems, let downs, scre Read More

One of the most powerful obstacles to innovation and success is fear. Fear of the unknown, fear of what's ahead, fear of failure. It's easy to be paralyzed by fear in any capacity, but in our work — especially for business owners — it can stifle innovation, growth and success. Read More

Social networks, there's a lot of them out there and you're being invited to participate in new ones every day. There's MySpace, FaceBook, LinkedIn. There's eCademy, Plaxo, Ning, Bebo, Friendster. Jaiku, Orkut, Tumblr, and more than I can mention here. The question is, which ones do you use? Which ones are the most important? It depends on who Read More

As some may already know, I was once upon a time social media sceptic. While I could see a distant value in using these tools, I remained unconvinced as to how an old fashioned sales gun like me - could generate real B2B sales using social media. If I was sceptical about social media in general, I was entirely sceptical about Twitter. It appear Read More

If you're running an online business, and probably even if you aren't, there are some online tools that you need to know about. Not all of these tools are a necessity for every business, but no matter what you're in, there are sure to be tools below that you know you should be using. Read More

The author breaks down the elements that help sellers develop trust and credibility with prospects. The point is made that in the absence of those, sellers can not engage in meaningful conversations and a sale will never happen. Read More

Whenever I have the opportunity to take business trips, I'm often stunned at the endless opportunities to rack up expenses. Tickets. Meals. Cab fare. Hotels. Entertainment. Pretty much anything in an airport. Sure, most of these expenses are tax deductible, but they still eat directly into the bottom line of a small business. Read More

There are many macro and micro reasons people buy products and services, but the overarching reason people buy is Read More