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Retail therapy is not only good for the soul, but also the economy. So why does my health plan not cover it? Read More

Sales coaching is the management No. 1 activity that drives sales performance. The only problem is that managers have not been taught how to effectively coach. Coaching is a skill that takes time to perfect and unless effectively coached or trained managers make all types of blunders. Read More

I shook myself down and decided to investigate further. I pride myself on good planning, yet here was something I had failed to consider. It had left no apparent trace of itself in my work. It was bloody invisible. Read More

All business owners exit their business at some point, the only question is whether they are in control of that process or not. When the exit happens one of three things will occur:- * The business will be taken over by an heir * The business will be closed * The business will be sold Read More

The old saying does not apply to sales or sales leadership: in sales words can kill; kill deals, companies and careers. Read More

Let's face it: professionals hate selling. Consultants hate selling. Architects and surveyors hate selling. Accountants hate selling. And lawyers: lawyers really hate selling. And we don't just hate the act of selling. Many of us hate the entire concept of selling. We feel it's beneath us. It's demeaning. We're experts in our field — we Read More

Is the recovery here? Is recovery possible? What can be done to avoid this ever happening again? Read this post for some answers. Read More

Successful international business professionals learn to become good at multitasking. Most of the multitasking involved is in listening in different ways to their international clients. And the reason for multitasking is to get a global vision. Read More

To maintain clarity in cross-cultural selling you need strong listening skills. When selling to different cultures you need to listen for several things at the same time. And it is not just about listening. You will often find you need to adjust your communication to stay in alignment with the conversation as a whole. Read More

Earlier in the week I promised to share an “old school” tactic that I use to overcome negative thoughts and emotions. I'll start by admitting there is one main thing that affects my attitude. I expect to produce massive results and make a lot of money. At points where I am not producing these giant results, I find myself fighting negative frust Read More