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Customer service is the most important factor influencing buying decisions and how much people trust a company, according to a recent study. Businesses can reap immense rewards when they wow customers with great service. Here are three things you can do to impress and delight your customers. Read More

ShortStack CEO Jim Belosic outlines some of his favorite small business apps for email marketing, website analytics, conversion tracking and social media marketing. Read More

Most businesses operate — with budgets, sales goals, performance evaluations, and so forth — on an annual basis. But if you wait until the end of the year to assess your operations, it will be too late to make adjustments that could boost your bottom line. So it makes sense to take your business’s Read More

Unfortunately, this title is misleading, and that's the point. Too many writers or content creators today follow the same advice, creating a formula for the average content most individuals and companies are creating today. It may not be awful, but would you really miss it if it wasn't there? Frequ Read More

Yes, the secret of many sales people in their appointment setting and marketing efforts actually lies in their ability to talk to their prospects right. They know what to say, they know who their audience is, and they know things about the market, too. All these play an important role in effective Read More

Sales and marketing can do great things for your company. The question is: Will you allow them to do what they do best? Read More

By Belinda Summers

With the news of Hostess Brands closing down last year, hordes of people raided the shelves for what was clearly a signal that the beloved Twinkies, CupCakes, and other Hostess sweets will no longer be sold. It was a virtual panic for the multitudes that have grown up with the Read More

Online business is like an ocean, few businessmen get pearls from it, few sink in its depth. Here are some mistakes that can kill your online business. Read More

Social media was created to strengthen social ties and not server them an opinion few people hold today. In this era of social media, relationships are built on the internet and lived through on the internet. People now make friends with people they have no intention of ever meeting. Now people pre Read More

Tumblr has just released two exciting new features for its dashboard by adding an Activity analytics page and an endless scrolling feature for Notes. These latest changes come just days after Tumblr released an awesome GIF making feature for webcams. Read More