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80% of companies say they give great customer service. Only 8% of customers agree. Here are 10 customer service stats every business owner should know... Read More

A data-backed, comprehensive guide for creating the ultimate customer acquisition plan for your startup. Read More

If you want to have success, you need to learn early on that you cannot do everything yourself. How to leverage the resources that you have? Read More

Have you ever wondered how Top bloggers get so many comments and shares? If you did, here are the secrets. Read More

Social Media is your best armour when it comes to marketing your business. Learn the 5 best strategies to use in social marketing. Read More

to fully benefit from the projected growth in 2016, staffing agencies will have to conduct rigorous background checks. To achieve this, agencies must first understand the key trends which will influence staffing background checks in 2016. Read More

In 2013, Manta reported that more than 60 percent of U.S.-based small business owners saw no ROI from their social media activities. Three years later, the figure has not changed much, according to eMarketer. Read More

In business, as in life, your skills as a negotiator will occasionally be tested. By concentrating on five fundamentals in particular—preparation, factual agreement, rapport, active listening, and common interests—you can greatly improve your prospects for success. A negotiation strategy can’t succ Read More

As a small business owner, understanding this terminology and the difference between Adsense and Adwords is a must in order to take advantage of the online marketing options Google has to offer. But getting them confused is a common mistake. Read More

You see hundreds of links a day, especially if you’re on social media.

*But which links are you most likely to click?*

Sure the ones that are preceded by a snappy and intriguing headline, probably stuff that your friends have sent you, almost certainly a combo of those two!

*But it’s highl Read More