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Are your live chat agents performing well or not? Are they giving their 100% effort? You could measure their performance using these simple metrics Read More

Uniforce is a network of business owners offering global logistics services. It is the best combination of local expertise with a global network that recreates the same expectation throughout all countries from around the world. Read More

Outsourcing is expected to see growth across all functions, Here are five business functions that you can outsource today. Read More

Looking for an opportunity to get on the first page of Google? This may be a simple way to get you there.

Follow this tutorial and put yourself in front of thousands. Google Posts allows local business to jump the queue and be found on the first page of Google. Read More

Marketing personalisation is a powerful marketing strategy that can improve user engagements. The infographic here shows how to easily unlock the real power of personalised marketing... Read More

Jan Pinnington is the Founder & CEO of Healthy Hands Cooking. She is a Certified Nutritional Consultant who previously spent 26 years in the corporate communications industry developing custom programs for some of the industry’s largest retailers through her position as Account Executive and then C Read More

As new bloggers, we're scared of hearing the word NO.

This keeps most of huddled behind our computers pumping out content on our blog. While it's great to continue writing fresh content for our blog, we never get new eyeballs on our blog, which means you're basically writing awesome co Read More

Are you looking for an easy way to make your employees happy? Consider starting a “summer Friday” policy. More than four in 10 companies are doing so this summer, according to a survey by CEB — a 20 percent increase from 2015. Read More

How exactly does travelling encourage blogging? There are three distinct ways in which travelling can be considered as a great passion booster for upcoming blog writers.

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We asked individuals behind some of America’s best cups to share what they wish they knew before opening their coffee shops, or other caffeine-infused operations. The result is 34 pieces of advice that all (aspiring) business owners would benefit from knowing. Read More