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As professional business people it is incumbent on us to understand what steps are involved in our customer buying process, what activities will take place in each step and who will be involved across the process.. Read More

An illegal Facebook marketing technique which blackhat marketers are using to exploit the loose account creation criteria on Faceboo Read More

Blogging is a very powerful marketing tool for your business. It takes time and patience to develop a successful blog and business owners need to be aware of this and make sure they do not let it detract from the need to develop their businesses in other ways Read More

People are starting to set up their own businesses and are getting back to basics in their own community as well as on a bigger scale and online. But what if you don’t know where to go with your idea or how to turn it into a business Read More

Business processes are required to help your company grow and expand. Business process does not need to be an overwhelming activity. It is better to start simply and progress as your business requires Read More

This is one of those phases that I hear way too often from online newbies. Here's my Top ten list of the 'quantum' of online marketing.. Read More

Editing your content is a little like gardening. In business, as in gardening, we gather a lot of dead wood which we’re too busy or preoccupied to cut it away. Read More

It struck me how similar customer relationships are to a marriage. Initially, there's the wedding - that exciting part when you land the contract and everyone is full of energy, anticipation and eagerness to please Read More

On Monday, I went to the bank to deposit a personal cheque. The queue resembled the queue you might expect from the Passport Office the day after their strike....Yes it was long and disorderly. The general banking area has 6 customer service desks... Read More

Some of us may find ourselves sitting in front of the computer for many hours during the day (like you are now). So I thought I would share a few simple exercises with you to help stretch your limbs, eyes, ears and other areas of your bod Read More