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Customers want to do business with companies they trust. Trustability is the new normal for business today. Where does your company fall on the trustability scale? Read More

Many of you know that I spent much of my career in IBM, starting as a sales person moving into the management ranks.  Over that period of time, I think either Read More

It's interesting to see that NASE or the National Association for the Self-Employed has hired a new CEO and a young one at that. Find out more about his plans here. Read More

With Facebook being as successful as it is, it’s super easy for your page to get ‘lost’ within the crowd. Some fans will ‘like’ your page and never visit it, while others will turn into Facebook friends. Therefore, you must be creative in your dealings with your business page on Facebook. Read More

Without talented writers, a firm's content marketing efforts are doomed. Here are a few tips to help get these processes moving in the right direction. Read More

Below are six tips that will help you to establish a positive presence on LinkedIn, a critical tool for your online reputation. Read More

Relying on a manual input method (Excel, punch cards, paper time sheets) to track time and attendance, rather than an automated system, places your company at risk. According to a 2011 report conducted by the Aberdeen Group, one-in-three companies still use manual timekeeping methods regardless of Read More

A hashtag is a word or phrase preceded with a # (hashtag) sign. Think of hashtags as keywords, which are easily browse-able and searchable. Although now available on many networks and used for many different things, hashtags were initially invented as a way to organize and interlink Twitter convers Read More

So much of life is about managing expectations.

If I showed up at your doorstep and said that I'd be taking you to the best restaurant in town, you'd be pretty disappointed if we ended up at McDonald's.

If I showed up at your doorstep and said that I'd be taking you to the most disgusting eat Read More

The article about a very disputable topic: if one should start building the Balanced Scorecard from strategic objectives (as it is by design) or sometimes it is better to start with KPIs. If your only strategy is to try something out and to see what will happen, can you really call it a strategy? Read More